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Zebra ZD621 Healthcare

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Premium features, maximum performance and unmatched security for years of quality printing in healthcare environments

The 4-inch Zebra ZD621-HC is a premium desktop printer built specifically for healthcare and designed to advance the proven ZD620 platform. Direct thermal and thermal transfer healthcare models support day-to-day clinical printing while an innovative architecture provides room for Zebra's expanding printer capabilities and software.

Healthcare-specific engineering includes disinfectant-ready plastics, a UV-resistant housing, a sealed-button interface and an IEC 60601-1 compliant power supply. A standard 4.3-inch full-color touch display, enhanced communications, field-installable media-handling options and expanded remote management combine print performance with long-term adaptability.

Official Zebra overview of the ZD621-HC and ZD421-HC healthcare desktop printers.

Key Specifications

  • Print methods: Thermal transfer or direct thermal
  • Resolution: 203 dpi standard; 300 dpi optional
  • Maximum print speed: 8 ips at 203 dpi; 6 ips at 300 dpi
  • Maximum print width: 4.09 in. at 203 dpi; 4.27 in. at 300 dpi
  • Memory: 512 MB Flash; 256 MB SDRAM
  • Standard connections: Ethernet, serial, USB 2.0 and USB host; BLE for the Zebra setup app
  • User interface: Standard 4.3-inch full-color touch LCD with three buttons and five status icons
  • Healthcare design: Disinfectant-ready, UV-resistant plastics and IEC 60601-1 compliant power supply

In the Box

The standard package includes:

  • ZD621 Healthcare printer
  • IEC 60601-1-compliant power supply
  • Region-appropriate power cord
  • USB cable
  • Quick Start Guide
  • Regulatory Guide

Thermal-transfer configurations only: 1-inch and 0.5-inch empty ribbon take-up cores and two 300 m non-Zebra ribbon-core adapters.

Elevating a Proven Winner

Extending the ZD-Series Legacy

The ZD621 builds on the ZD620 Series reputation for quality and premium performance. Zebra's next-generation design retains the familiar strengths of that platform while adding the intelligence, security and forward adaptability required for evolving healthcare workflows.

Designed for Healthcare

Easy to Clean, Sanitize and Safely Power

Disinfectant-ready plastics, UV-resistant housing and a sealed-button interface help the ZD621-HC tolerate regular cleaning and sanitizing in hospitals and clinics. These healthcare-specific materials support infection-control practices without turning routine wipe-downs into a special handling process.

The included power supply is IEC 60601-1 compliant for use in healthcare facilities. The preferred white housing also makes the healthcare configuration easy to distinguish from standard desktop printer models.

Expect the Best

Premier Printing Performance

The ZD621-HC combines industry-leading print speeds with a compact desktop footprint and direct thermal or thermal transfer configurations. Standard 203 dpi printing handles routine labeling, while optional 300 dpi supports small text, dense barcodes and compact healthcare media.

A media dancer helps maintain print quality, and the full-width movable reflective sensor plus multi-position transmissive sensor provide broad media flexibility. Roll-fed or fan-fold labels, tag stock, receipt paper and wristbands are supported, with optional cutter and dispenser/peeler handling available.

Operate with Ease

Simple to Deploy, Use, Manage and Secure

Zebra DNA setup tools, wizards and emulation capabilities help IT deploy the printer in established environments. The large color touch display uses step-by-step setup wizards, troubleshooting animations, media-loading guidance and calibration assistance, and it can support stand-alone printing applications.

Five LED status icons make printer state visible at a glance, while Zebra's remote-management capabilities reduce the need for hands-on intervention. Built-in security tools harden the printer endpoint and help protect infrastructure and sensitive patient information.

Put it to Work for Years

Designed to Perform Today and Tomorrow

Its architecture is 30% more powerful than the ZD620 Series, supporting more tasks and simultaneous operations while maintaining security. That additional capacity is intended to help the printer keep pace as printing technology and software continue to advance.

Intuitive User Interface

The 4.3-inch full-color touch display is standard on ZD621 healthcare models and is designed for the temperature, humidity, dust and other environmental challenges expected of Zebra printers. Its guided menu lowers the learning curve for setup, media changes and problem resolution.

Connect Your Way with Comprehensive Communication

Ethernet, serial, USB 2.0 and USB host are standard, and an optional dual radio adds 802.11ac Wi-Fi and Bluetooth 4.1. Bluetooth Low Energy connects the Zebra printer setup mobile app, while the included Print Touch NFC tag supports tap-to-pair printing and quick access to Zebra how-to resources.

The Features You Need, When You Need Them

Turn Your ZD621 Into a Portable Printer

An optional 2750 mAh battery can power a full shift at maximum print speed while supporting the printer's connectivity and media-handling options. Pair it with a cart or the optional carrying case to print at the point of care, reduce walking and improve task accuracy.

Movable Sensor for Comprehensive Media Compatibility

The movable media sensor accepts a wide variety of media, and OpenACCESS simplifies loading. Field-installable communications, cutter and dispenser/peeler options let organizations add capabilities as workflows change instead of replacing the printer.

Print DNA Software Suite, Your Built-In Advantage

Print Securely and Confidently, Without Hassles

Zebra DNA software, powered by Link-OS, helps the ZD621-HC start quickly, print consistently and remain interoperable as business needs evolve.

Update, Troubleshoot and Monitor – All From a Single Location

Printer Profile Manager Enterprise can manage, secure and troubleshoot one printer, a selected group or a worldwide network from one remote location.

Unparalleled, Peace-of-Mind Printer Security

PrintSecure supports secure connections, vulnerability identification and controls that block unauthorized access.

Explore Managed Print Services (MPS) with Assurance

Zebra’s Thermal Printers with Print DNA Make MPS Easy

For managed print environments, Zebra DNA enables providers to optimize printers remotely, track and automate supplies replenishment and maintain security.

Supplies, Service and Support

Zebra Certified Supplies

Zebra designs, produces and pretests its labels, tags and receipt media to deliver consistent, optimized performance in Zebra printers. Suitable workflows include specimen collection, prescription labeling, laboratory management, patient ID wristbands, asset labels and patient records.

Service When You Need it

Zebra OneCare provides direct technical support and comprehensive repair options, while Zebra Visibility Services provide real-time operational insights that can improve printer availability. These services are optional additions for organizations that need more predictable support and uptime.

Zebra-compatible barcode labels and ribbon

Looking for Compatible Labels or Ribbon?

POSGuys offers labels and ribbons sized for compatible ZD621 Healthcare direct thermal and thermal transfer configurations. Having trouble finding the right media? Give our Label Selector Tool a try or contact us for help matching media width, roll and core size, sensing method, ribbon, and printer configuration.

Dimension
  • Direct Thermal: 8.7" L x 7.0" W x 5.9" H
  • Thermal Transfer: 10.5" L x 8.0" W x 7.5" H
Weight
  • Direct Thermal: 3.6 lbs.
  • Thermal Transfer: 5.5 lbs.
Print Method
  • Direct Thermal
  • Thermal Transfer
Resolution
  • 203 dpi
  • 300 dpi optional
Print Width
  • 203 dpi: up to 4.09"
  • 300 dpi: up to 4.27"
Print Speed
  • 203 dpi: up to 8" per second
  • 300 dpi: up to 6" per second
Media Width
  • Direct Thermal: 0.585" to 4.25"
  • Thermal Transfer: 0.585" to 4.65"
Label Length
  • Minimum: 0.25"
  • Maximum: 39.0"
Media Roll Size
  • Maximum OD: 5.0"
  • Core ID: 0.5" and 1.0" standard
  • Optional adapters: 1.5", 2.0", and 3.0"
Media Thickness
0.003 in. (0.08 mm) min.; 0.0075 in. (0.19 mm) max. (tear-off mode only)
Media Types
Roll-fed or fan-fold, die cut or continuous with or without black mark, label or tag stock, continuous receipt paper, wristbands
Ribbon Outside Diameter
2.6 in./66 mm (300 m); 1.34 in./34 mm (74 m)
Ribbon Standard Length
984 ft. (300 m); 243 ft. (74 m)
Ribbon Ratio
  • 1:4 ribbon to media (300 m)
  • 1:1 ribbon to media (74 m)
Ribbon Width
1.33 in./33.8 mm — 4.3 in./109.2 mm
Ribbon Width
  • 300 meter ribbon 1 in./25.4 mm
  • 74 meter ribbon 0.5 in./12.7 mm
Operating Temp.
40° to 105° F/4.4° to 41° C
Operating Humidity
10% to 90% non-condensing
Storage Humidity
5% to 95% non-condensing
Electrical
Auto-detectable (PFC Compliant) 100-240VAC, 50-60Hz; ENERGY STAR certified; Energy Efficiency Level VI certified; optional 2750 mAh battery; Healthcare models include IEC60601-1 certified power supply
Media Handling
Dispenser/Peeler: label peel and present with label present sensor (factory installed or field installable) Cutter (factory installed or field installable)
Communications
802.11ac Wi-Fi and Bluetooth 4.1 (dual radio), (factory installed or field installable)
Battery
Provides power to the printer to support a full shift of printing at maximum print speed; supports all connectivity and media handling options
Carrying Case
Carrying case with shoulder strap and handles makes it easy to bring your desktop printer and battery to the point of application
Keyboard Display Unit
Zebra Keyboard Display Unit (ZKDU) for stand- alone printing solutions
Media Locking Cabinet
Mechanical lock with 2 keys; Kensington™ lock slot; available on ZD621 healthcare direct thermal model only
Enclosed Power Supply
Attached power supply accessory for cord-free installation
Bar Code Ratios
2:1 and 3:1
1D Bar Codes
Code 11, Code 39, Code 93, Code 128, ISBT-128, UPC-A, UPC-E, EAN-8, EAN-13, UPC and EAN 2-or 5-digit extensions, Plessey, Postnet, Standard 2-of- 5, Industrial 2-of-5, Interleaved 2-of-5, Logmars, MSI, Codabar and Planet Code
2D Bar Codes
Codablock, PDF417, Code 49, DataMatrix, MaxiCode, QR Code, MicroPDF, Aztec
Fonts and Graphics
16 resident expandable ZPL II bitmap fonts, two resident scalable ZPL fonts, five resident expandable EPL2 fonts, native open-type font support, Unicode compliant. China units include SimSun simplified Chinese font
Printers Supplies
For industry-leading quality, service and thermal printing expertise, choose Zebra Certified Supplies to ensure consistent, optimized performance for your Zebra printer.
Environment
• RoHS Directive 2011/65/EU; Amendment 2015/863
A complete list of product and materials compliance, please visit www.zebra.com/environment
Included In The Box
Printer, empty ribbon take-up cores (1 in. and 0.5 in.)*, 300 m ribbon core adapters for non-Zebra ribbon (2)*, AC power supply, power cord(s), USB cable, Quick Start Guide, Regulatory Guide
* Empty ribbon take-up cores and ribbon core adapters included with ZD621 thermal transfer models only
Product Warranty
ZD600 Series printers are warranted against defects in workmanship and materials for a minimum period of 2 (two) years from the date of shipment. Warranty varies by region. For complete warranty details, please visit www.zebra.com/warranty
Print Spooler Reset (Used To Clear Stuck Print Queues)
Download
Windows Driver (Version 10)
Download
Zebra Setup Utility
Download
Zebra ZD621 Healthcare Accessory Guide
Download
Zebra ZD621 Healthcare Spec Sheet
Download

Shop ZD621 Healthcare Models

ZD6AL42-D01F00EZ

Direct Thermal Printer ZD621; Healthcare, Locking, Color Touch LCD; 203 dpi, USB, USB Host, Ethernet, Serial, BTLE5, US Cord, Swiss Font, EZPL

DPI:

203

Print Method:

Direct Thermal

Add-Ons:

Tear

Interface:

USB, USB Host, Ethernet, Serial

$979.07

ZD6AH42-D01R01EZ

Direct Thermal Printer ZD621; Healthcare, Color Touch LCD; 203 dpi, USB, USB Host, Ethernet, Serial, 802.11ax, BT5.2, USA/Canada, US Cord, Swiss Font, EZPL

DPI:

203

Print Method:

Direct Thermal

Add-Ons:

Tear

Interface:

USB, USB Host, Ethernet, Serial, 802.11ax, BT5.2

$1068.86

ZD6AH42-301F00EZ

Thermal Transfer Printer (74/300M) ZD621, Healthcare, Color Touch LCD; 203 dpi, USB, USB Host, Ethernet, Serial, BTLE5, US Cord, Swiss Font, EZPL

DPI:

203

Add-Ons:

Tear

Print Method:

Thermal Transfer Printer

Interface:

USB, USB Host, Ethernet, Serial

$979.07

ZD6AH42-301L01EZ

Thermal Transfer Printer (74/300M) ZD621, Healthcare, Color Touch LCD; 203 dpi, USB, USB Host, Ethernet, Serial, 802.11ac, BT4, USA/Canada, US Cord, Swiss Font, EZPL

DPI:

203

Add-Ons:

Tear

Print Method:

Thermal Transfer Printer

Interface:

USB, USB Host, Ethernet, Serial, 802.11ac, BT4

$1157.79

ZD6AH42-D01F00EZ

Direct Thermal Printer ZD621; Healthcare, Color Touch LCD; 203 dpi, USB, USB Host, Ethernet, Serial, BTLE5, US Cord, Swiss Font, EZPL.

DPI:

203

Print Method:

Direct Thermal

Add-Ons:

Tear

Interface:

USB, USB Host, Ethernet, Serial

$890.15

ZD6AH43-301F00EZ

Thermal Transfer Printer (74/300M) ZD621, Healthcare, Color Touch LCD; 300 dpi, USB, USB Host, Ethernet, Serial, BTLE5, US Cord, Swiss Font, EZPL

DPI:

300

Add-Ons:

Tear

Print Method:

Thermal Transfer Printer

Interface:

USB, USB Host, Ethernet, Serial

$1068.00

ZD6AH43-D01F00EZ

Direct Thermal Printer ZD621; Healthcare, Color Touch LCD; 300 dpi, USB, USB Host, Ethernet, Serial, BTLE5, US Cord, Swiss Font, EZPL

DPI:

300

Print Method:

Direct Thermal

Add-Ons:

Tear

Interface:

USB, USB Host, Ethernet, Serial

$979.07

ZD6AL42-D01F00EZ

Direct Thermal Printer ZD621; Healthcare, Locking, Color Touch LCD; 203 dpi, USB, USB Host, Ethernet, Serial, BTLE5, US Cord, Swiss Font, EZPL

DPI:

203

Print Method:

Direct Thermal

Add-Ons:

Tear

Interface:

USB, USB Host, Ethernet, Serial

$979.07

ZD6AL42-D21F00EZ

Direct Thermal Printer ZD621; Healthcare, Locking, Color Touch LCD; 203 dpi, USB, USB Host, Ethernet, Serial, BTLE5, Cutter, US Cord, Swiss Font, EZPL

DPI:

203

Add-Ons:

Cutter

Print Method:

Direct Thermal

Interface:

USB, USB Host, Ethernet, Serial

$1180.25

ZD6AH43-D01R01EZ

Direct Thermal Printer ZD621; Healthcare, Color Touch LCD; 300 dpi, USB, USB Host, Ethernet, Serial, 802.11ax, BT5.3, USA/Canada, US Cord, Swiss Font, EZPL

DPI:

300

Print Method:

Direct Thermal

Add-Ons:

Tear

Interface:

USB, USB Host, Ethernet, Serial, 802.11ax, BT5.3

$1158.32

ZD6AL43-D01F00EZ

Direct Thermal Printer ZD621; Healthcare, Locking, Color Touch LCD; 300 dpi, USB, USB Host, Ethernet, Serial, BTLE5, US Cord, Swiss Font, EZPL

DPI:

300

Print Method:

Direct Thermal

Add-Ons:

Tear

Interface:

USB, USB Host, Ethernet, Serial

$1068.00

ZD6AH42-301F00EZ

Thermal Transfer Printer (74/300M) ZD621, Healthcare, Color Touch LCD; 203 dpi, USB, USB Host, Ethernet, Serial, BTLE5, US Cord, Swiss Font, EZPL

DPI:

203

Add-Ons:

Tear

Print Method:

Thermal Transfer Printer

Interface:

USB, USB Host, Ethernet, Serial

$979.07

ZD6AH42-301L01EZ

Thermal Transfer Printer (74/300M) ZD621, Healthcare, Color Touch LCD; 203 dpi, USB, USB Host, Ethernet, Serial, 802.11ac, BT4, USA/Canada, US Cord, Swiss Font, EZPL

DPI:

203

Add-Ons:

Tear

Print Method:

Thermal Transfer Printer

Interface:

USB, USB Host, Ethernet, Serial, 802.11ac, BT4

$1157.79

ZD6AH42-D01L01EZ

Direct Thermal Printer ZD621; Healthcare, Color Touch LCD; 203 dpi, USB, USB Host, Ethernet, Serial, 802.11ac, BT4, USA/Canada, US Cord, Swiss Font, EZPL

DPI:

203

Print Method:

Direct Thermal

Add-Ons:

Tear

Interface:

USB, USB Host, Ethernet, Serial, 802.11ac

$1068.86

ZD6AH43-301L01EZ

Thermal Transfer Printer (74/300M) ZD621, Healthcare, Color Touch LCD; 300 dpi, USB, USB Host, Ethernet, Serial, 802.11ac, BT4, USA/Canada, US Cord, Swiss Font, EZPL

DPI:

300

Add-Ons:

Tear

Print Method:

Thermal Transfer Printer

Interface:

USB, USB Host, Ethernet, Serial, 802.11ac, BT4

$1246.71

ZD6AH43-D01F00EZ

Direct Thermal Printer ZD621; Healthcare, Color Touch LCD; 300 dpi, USB, USB Host, Ethernet, Serial, BTLE5, US Cord, Swiss Font, EZPL

DPI:

300

Print Method:

Direct Thermal

Add-Ons:

Tear

Interface:

USB, USB Host, Ethernet, Serial

$979.07

ZD6AH43-D01L01EZ

Direct Thermal Printer ZD621; Healthcare, Color Touch LCD; 300 dpi, USB, USB Host, Ethernet, Serial, 802.11ac, BT4, USA/Canada, US Cord, Swiss Font, EZPL

DPI:

300

Print Method:

Direct Thermal

Add-Ons:

Tear

Interface:

USB, USB Host, Ethernet, Serial, 802.11ac, BT4

$1157.79

Shop ZD621 Healthcare Accessories

P1080383-603

Battery for Zebra Desktop Printers. Compatible with ZD411, ZD421, ZD621, ZD410, ZD420, and ZD620. Requires Base Housing (P1080383-602 for ZD411/ZD611 / P1080383-600 for ZD421 & ZD621).

$767.50

P1080383-600

Base Housing for Zebra Printer Battery. Compatible with Zebra ZD421, ZD621, ZD420, and ZD620. Purchase Battery (P1080383-603) Separately.

$100.56

P1112640-239A

Kit, Wireless Module, WiFi 802.11ac, MFI 3.0, Bluetooth 4.1, USA & Canada, ZD621T, ZD421C

$234.61

ZKDU-001-00

Keyboard Display Unit (ZKDU), For all EPL and ZPL Printers, 62-Key QW

$414.25

P1112640-232

Kit, Upgrade, Cutter, ZD621T, ZD621R

$268.11

P1112640-233

Peeler (Dispenser) Upgrade Module for Zebra ZD621T, ZD621R, and ZD421C Printers. NOT backwards compatible with the ZD420 or ZD620

$53.62

P1080383-022

Media Core Adaptors for 1.5", 2.0", 3.0" diameter cores. Set of 1 each. Compatible with Zebra ZD421 & ZD621 Printers.

$60.32

P1112640-240

Kit, Printhead 203 dpi, ZD621T, ZD621R

$179.09

P1112640-241

Kit, Printhead 300 dpi, ZD621T, ZD621R

$373.80

P1079903-026

Replacement Power Supply for Zebra Desktop Printer. 75W/24V with US & EU AC cords. Compatible with: ZD410, ZD411, ZD420, ZD421, ZD620, ZD621, ZD500.

$200.83

29928

Universal AC Power Cord. 8ft (2.4m). 125.0 V / 13 A.

$17.51

29926

Universal AC Power Cord. 4ft (1.6m). 125.0 V / 13 A.

$15.12

SG-DM-CASE2-01

KIT, Accessory, Thermal Transfer Soft Carrying Case, ZD42X/ZD62X printer with battery attachment

$426.47

P1112640-238

Kit, Ethernet and Serial Module, ZD621T, ZD621R

$131.04

P1080383-037

ZD420C, Kit, Adapter bracket enables mounting a ZD420C in the same location as an existing GK/GX TT is currently mounted. Allows usage of the GK/GX TT hole pattern to mount a ZD420C

$60.32

BRKT-DPA-SK1-01

PrintKiosk mounting bracket for ZD4/6 printers and CC6000 tablet (75/100mm VESA mounting plate)

$365.36

BRKT-DPA-SK1-02

PrintKiosk mounting bracket for ZD4/6 printers and CC600 tablet (75mm only VESA mounting plate)

$365.36

P1112640-251

Kit, Platen Roller 203 dpi, ZD621T, ZD621R

$28.68

P1112640-252

Kit, Platen Roller 300 dpi, ZD621T, ZD621R

$28.68

P1080383-234

Attached Power Supply for use with Printer Power Carts. This removes the need for an external Power Supply. Attached Power Supply sits below the printer and is compatible with the Zebra ZD421 and ZD621. Must Purchase AC Power Cable (29928 or 29926) Separately.

$328.44

105950-014

GX430T, KIT, Power Cord, U.S. 120V IEC320C13 (set of 5)

$59.87

T47331IO-EA-6-ADDON

Zebra Wax/Resin Ribbon, Black, 4.33" x 243', .5" Core, 6 Rolls. Compatible with all Zebra 4" Desktop Ribbon Printers (This Is a Standard Ribbon, Not Compatible with Cartridge Printers).

$60.00

T47331IO-EA

Single Zebra Wax/Resin Ribbon, Black, 4.33" x 243', .5" Core. Single Roll. Compatible with all Zebra 4" Desktop Ribbon Printers (This Is a Standard Ribbon, Not Compatible with Cartridge Printers).

$10.00