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Citizen CT-S310II

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Efficient 3-inch receipt printing for busy counters

The Citizen CT-S310II is a direct thermal receipt printer for retail, hospitality and ticketing. It prints at up to 160 mm per second and supports 58 mm or 80 mm paper. A built-in power supply keeps the counter setup compact.

Choose black or white and the connection pair that fits your system: USB with serial or USB with Ethernet. Paper-saving modes, drop-in loading and accessible cutter, print head and platen help with daily operation and maintenance.

Citizen CT-S310II black receipt printer

Key Specifications

  • Print method: Direct thermal
  • Print speed: Up to 160 mm/sec
  • Paper widths: 58, 60 or 80 mm
  • Resolution: 203 dpi
  • Interfaces / connectivity: USB + Serial or USB + Ethernet, depending on model
  • Cutter and reliability: Full or partial guillotine cut; rated for 2 million cuts. Print head rated for 150 km or 200 million pulses; Long Life Print mode may extend head life to 200 km or more.
  • Platform support: Windows 10/11; CUPS for macOS and Linux; OPOS and JavaPOS
  • Dimensions and weight: 140 W × 195 D × 132 H mm; 1.9 kg (4.19 lb)
  • Warranty: 3 years

In the Box

  • Citizen CT-S310II printer
  • AC power cord
  • Power switch cover
  • Sample paper roll
  • Quick Start Guides
  • Rubber feet, paper-width partition and wall-mount bracket kit
  • USB cable (USB-interface packages in designated markets)

Additional receipt paper, other interface cables and optional accessories are sold separately unless included with the selected configuration.

Paper and Power Savings

Three paper-saving modes reduce unnecessary receipt length. An integrated ENERGY STAR power supply and print, sleep and standby modes support lower energy use throughout the working day.

Long Life Print Technology

Citizen’s Long Life Print mode can extend printhead life to 200 km or more under specified conditions. Tool-free maintenance and an accessible cutter support routine upkeep.

Weight
1.9 kg (4.19 lb)
Color Options
Black or white, depending on model
Dimensions
140 x 195 x 132 mm
Interface
USB and Serial, or USB and Ethernet, depending on model
Print Method
Direct Thermal
Print Speed
Up to 160 mm/sec
Print Resolution
203 dpi
Emulations
ESC/POS
OPOS Compatible
Yes
Character Set
Alphanumeric, International, PC437/850/852/857/858/860/863/864/865/866/WPC1252/Katakana/Thai code 18
Barcodes Supported
UPC-A/E, JAN(EAN) 13/8 columns, ITF, CODE 39, CODE 128, CODABAR (NW-7), CODE 93, PDF417, QR Code, GS1-DataBar
Graphics Printing
Yes
Data / Logo Storage
192 KB character memory; 384 KB graphics memory
Operating Temperature
5 to 45 °C
Print Head Life
150 km or 200 million pulses standard; Long Life Print mode may extend head life to 200 km or more
Auto Cutter Lifespan
2 million cuts
Paper Dimensions
Width: 80 mm, 58 mm
Diameter: 83 mm or less
Paper Thickness
65 to 75µm (core tube diameter: inner 12mm / outer 18mm)
75 to 85µm (core tube diameter: inner 25.4mm / outer 32mm)
Two Color Printing Capabilities
Yes - requires two-color paper rolls
Auto Cutter
Yes - Guillotine with partial or full cut selectable
Wall Mountable
Yes
Drivers / Software
Windows 10/11; CUPS for macOS and Linux; OPOS, JavaPOS and POS Printer Utility (downloadable)
Warranty
3 Years
Return Policy
15 Days (POSGuys offer)
CT-S310II POS Printer Utility 2.10.0.0 (Windows)
Download
CT-S310II Windows Driver 3.6.1.0 (Windows 10/11)
Download
Data Sheet
Download
Manual (English)
Download
Manual (Español)
Download

Shop CT-S310II Models

CT-S310IIETUPW

CT-S310II Thermal Receipt Printer, USB and Ethernet, White

Interface:

USB, Ethernet

Color:

White

$278.48

CT-S310II-U-BK

CT-S310II Receipt Printer, USB and Serial, Black, Built-In Power Supply

Color:

Black

Interface:

USB, Serial

$213.33

CT-S310IIETUBK

CT-S310II Thermal Receipt Printer, USB and Ethernet, Black

Color:

Black

Interface:

USB, Ethernet

$291.00

Shop CT-S310II Accessories

28102

6-Foot Black USB Type-A-to-Type-B Printer Cable

$14.00

XWP-T220PF-10-ADD

Phenol-free thermal receipt paper, 3.125 in × 220 ft, 10-roll introductory pack. Ground shipping only.

$45.00