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Citizen CT-E351

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Stylish, high-performance receipt printing

The Citizen CT-E351 pairs a compact, low-profile design with front-exit thermal receipt printing for hospitality and retail counters. Print at up to 250 mm per second while keeping the paper exit within easy reach.

Drop-in paper loading and tool-free maintenance simplify everyday use. The USB and serial model connects to a range of POS terminals using ESC/POS emulation.

Key Specifications

  • Print method: Direct thermal
  • Print speed: Up to 250 mm/sec
  • Paper widths: 58 or 80 mm
  • Resolution: 203 dpi
  • Interfaces / connectivity: USB + RS-232 serial on CT-E351RSU-BK
  • Cutter and reliability: Full/partial cutter; 1.5 million cuts with 80 mm paper or 1 million with 58 mm paper. Print head rated for 150 km or 300 million pulses under specified conditions.
  • Platform support: Windows; CUPS for macOS and Linux; OPOS and JavaPOS
  • Dimensions and weight: 125 W × 165 D × 108 H mm; approximately 1.3 kg
  • Warranty: 2 years

In the Box

  • Citizen CT-E351 printer
  • 37AD5 AC adapter
  • AC power cord
  • Quick Start Guides

Receipt paper, interface cables and optional accessories are sold separately unless included with the selected configuration.

Front Exit for Tight Counter Spaces

A low-profile housing and front receipt exit fit counters with limited overhead clearance. Printing at up to 250 mm/sec provides prompt receipt output without requiring paper to feed out of the top.

Easy Reloading and Tool-Free Service

Drop-in loading makes receipt rolls quick to replace. Citizen’s tool-free maintenance design keeps routine access simple for busy retail and hospitality counters.

Dimensions (W x D x H)
125 (W) x 165 (D) x 108 (H) mm
Weight
Approximately 1.3 kg
Color Options
Black and White
Interface Options
Dual interfaces: USB + LAN or USB + Serial
Print Method
Direct Thermal
Print Speed
250 mm/sec maximum at 100% print density
Cash Drawer Port
CDK / DK connector, RJ12, 2 drawer control
Barcodes Supported
UPC-A/E, EAN-13/8, ITF, CODE39, CODE128, CODABAR (NW-7), CODE93, PDF417, QR Code and GS1-DataBar
Media Sensor
Paper End
Auto Cutter Lifespan
1.5 million cuts with 80 mm paper; 1 million cuts with 58 mm paper, at room temperature and humidity with specified recommended paper and thickness.
Auto Cutter
Guillotine type, full and partial
Paper Dimensions
58 mm or 80 mm nominal paper width; maximum roll outside diameter 83 mm; core 12 mm inside / 18 mm outside diameter
Emulation
ESC/POS
What's In the Box
Citizen CT-E351 printer, 37AD5 AC adapter, AC power cord and Quick Start Guides. Interface cables and receipt paper sold separately.
Warranty
2 years (POSGuys offer)
Resolution
203 dpi
Print Width (maximum)
72 mm
Media Thickness
53 to 85 µm
Power Supply
37AD5 AC adapter: 100–240 V AC, 50/60 Hz, 1.3 A input; 24 V DC, 2.1 A output. Printer supply: 24 V DC ±5%.
Print Head Life
150 km or 300 million pulses at room temperature and humidity with specified recommended paper and thickness.
Control Panel
POWER and FEED buttons; POWER and ERROR LEDs
Drivers and Software
Windows; CUPS for macOS and Linux; OPOS and JavaPOS
Memory
8 MB flash; 384 KB user memory
EMC and Safety Standards
UL, cUL, FCC, IC, CE and UKCA with the specified 37AD5 AC adapter; certification varies by region.
Operating Environment
5 to 45 °C; 10 to 90% RH, non-condensing
Storage Environment
-20 to 60 °C; 10 to 90% RH, non-condensing
CT-E351 CUPS macOS Driver 1.2.8
Download
CT-E351 Windows Driver 3.6.1.0 (Windows 10/11)
Download
CT-E351 User Manual (English)
Download
CT-E351 US Datasheet (English)
Download
CT-E351 POS Printer Utility 2.10.0.0 (Windows)
Download

Shop CT-E351 Models

CT-E351RSU-BK

CT-E351 Receipt Printer, USB and Serial, Black

$212.32

Shop CT-E351 Accessories

XWP-T220PF-10-ADD

Phenol-free thermal receipt paper, 3.125 in × 220 ft, 10-roll introductory pack. Ground shipping only.

$45.00

28102

6-Foot Black USB Type-A-to-Type-B Printer Cable

$14.00