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Citizen CL-S521II/CL-S531II

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Industrial desktop printing for labels and wristbands

The Citizen CL-S521II and CL-S531II print on coated direct-thermal media without a ribbon. Their Hi-Lift metal mechanism opens wide for loading labels and wristbands, and the internal power supply keeps the workstation compact.

Choose the CL-S521II for 203 dpi printing at up to 6 ips, or the CL-S531II for 300 dpi detail at up to 4 ips. Both include Serial and USB connections and Cross-Emulation for Zebra and Datamax environments.

Citizen CL-S521II and CL-S531II label printers

Key Specifications

  • Print method: Direct thermal; no ribbon required
  • Maximum print width: 4 inches (104 mm)
  • Resolution: CL-S521II: 203 dpi; CL-S531II: 300 dpi
  • Print speed: CL-S521II: Up to 6 ips (150 mm/s); CL-S531II: Up to 4 ips (100 mm/s)
  • Media and ribbon handling: Media width 0.5–4.6 inches (12.5–118 mm); rolls up to 5 inches inside the printer or 8 inches externally; 1-inch core. Coated direct-thermal media requires no ribbon.
  • Connectivity: Serial (RS-232C) and USB 2.0 standard; Ethernet, wireless LAN and IEEE 1284 parallel interfaces vary by configuration.
  • Duty / application fit: Industrial desktop label and wristband printing for healthcare, courier, logistics and ticketing applications.
  • Dimensions and weight: 231 × 289 × 183 mm (W × D × H); 3.6 kg
  • Warranty: 2 years on printer

In the Box

  • Selected Citizen CL-S521II or CL-S531II printer
  • AC power cord
  • Media holder bar and guide
  • Head cleaner
  • Test label media
  • Quick Start Guide

Additional labels, interface cables and optional accessories are sold separately unless included with the selected configuration.

All-Metal Hi-Lift Mechanism

Citizen’s all-metal Hi-Lift mechanism combines durable construction with wide access to the media path. The Hi-Open case lifts vertically, so loading and servicing do not require extra space beside the printer.

Compact Design with Internal Power

The power supply is built into the printer, keeping an external power brick off the workstation. Both models hold a 5-inch label roll internally for direct-thermal desktop printing.

Printing Technology
Direct thermal, using coated media; no ribbon required
Resolution
CL-S521II: 203 dpi; CL-S531II: 300 dpi
Print Speed (maximum)
CL-S521II: 6 inches per second (150 mm/s); CL-S531II: 4 inches per second (100 mm/s)
Print Width (maximum)
4 inches (104 mm)
Media Width (min to max)
0.5 - 4.6 inches (12.5 - 118 mm)
Media Thickness (min to max)
63.5 to 254 µm
Media Length (min to max)
CL-S521II: 0.25–99.99 inches (6.35–2539.74 mm); CL-S531II: 0.25–64 inches (6.35–1625.6 mm)
Roll Size (max), Core Size
Roll capacity: 5 inches (125 mm) inside the printer or 8 inches (200 mm) externally; core size 1 inch (25 mm). Citizen key benefits specify internal rolls up to 5 inches (127 mm).
Mechanism
Hi-Lift™ metal mechanism with wide opening head
Media Sensor
Fully adjustable gap, notch and reflective black mark
Main Interface
Dual Interface Serial (RS-232C), USB (version 2.0, full speed)
Optional interfaces
Parallel (IEEE 1284 compliant); wireless LAN 802.11b/g, up to 100 metres, 64/128-bit WEP or WPA, up to 54 Mbps; Ethernet (10/100 BaseT). Availability varies by model and configuration.
Case
CL-S521II: Hi-Open metal case; CL-S531II: Hi-Open industrial ABS case
Control panel
4 buttons and 4 LEDs
Flash (Non-Volatile Memory)
CL-S521II: 16 MB total, 4 MB user; CL-S531II: 4 MB total, 1 MB user
RAM (standard Memory)
CL-S521II: 32 MB total, 8 MB user; CL-S531II: 16 MB total, 1 MB user
Drivers and software
Free-of-charge from website, including support for various platforms
Emulations (Languages)
Both models: Datamax DMX; Zebra ZPL2; Cross-Emulation (automatic Zebra/Datamax switching); CBI BASIC Interpreter; EPL-2. CL-S521II also supports Citizen Original Commands.
Size (W x D x H) and Weight
231 x 289 x 183mm, 3.6 Kg
Warranty
2 years on printer. 6 months or 30 Kms on printhead
Cutter
Guillotine type, Dealer Installable
CL-S521II / CL-S531II Windows Printer Driver 11.11.0 (Windows 10/11; Server 2008/2012/2016/2019)
Download
CL-S521II Spec Sheet
Download
CL-S521II/CL-S531II User Manual
Download
CL-S531II Spec Sheet
Download

Shop CL-S521II/CL-S531II Models

CL-S521IINNUBK

CL-S521II Direct Thermal, 203 DPI, Serial & USB, Gray

DPI:

203

Extra Features:

None

Interface:

Serial, USB

$413.09

CL-S521II-EPUBK-C

CL-S521II Direct Thermal, 203DPI, Premium LAN, Serial & USB, Cutter, Gray

DPI:

203

Extra Features:

Cutter

Interface:

Premium LAN, Serial, USB

$736.51

CL-S521II-EPWSUBK

CL-S521II Direct Thermal, 203 DPI, Premium LAN, WiFi Short Range, Serial & USB, Gray

DPI:

203

Extra Features:

None

Interface:

Premium LAN, WiFi Short Range, Serial, USB

$714.50

CL-S521II-ETUBK

CL-S521II Direct Thermal, 203 DPI, Economy LAN, Serial & USB, Gray

DPI:

203

Interface:

Economy LAN, Serial, USB

Extra Features:

None

$529.71

CL-S521II-EPWLUBK

CL-S521II Direct Thermal, 203 DPI, Premium LAN, WiFi Long Range, Serial & USB, Gray

DPI:

203

Extra Features:

None

Interface:

Premium LAN, WiFi Long Range, Serial, USB

$718.91

CL-S521II-EPUBK

CL-S521II Direct Thermal, 203DPI, Premium LAN, Serial & USB, Gray

DPI:

203

Extra Features:

None

Interface:

Premium LAN, Serial, USB

$606.70

CL-S521IINNUBK-C

CL-S521II Direct Thermal, 203DPI Serial, USB, Cutter, Gray

DPI:

203

Extra Features:

Cutter

Interface:

Serial, USB

$542.89

CL-S521IINNUBK-P

CL-S521II Direct Thermal, 203DPI, Serial & USB, Peeler, Gray

DPI:

203

Extra Features:

Peeler

Interface:

Serial, USB

$500.00

CL-S531IINNUBK

CL-S531II Direct Thermal, 300 DPI, Serial & USB, Gray

DPI:

300

Extra Features:

None

Interface:

Serial, USB

$500.00

CL-S531IINNUBK-C

CL-S531II Direct Thermal, 300 DPI, Serial & USB, Cutter, Gray

DPI:

300

Extra Features:

Cutter

Interface:

Serial, USB

$628.69

CL-S531IINNUBK-P

CL-S531II Direct Thermal, 300 DPI, Serial & USB, Peeler, Gray

DPI:

300

Extra Features:

Peeler

Interface:

Serial, USB

$585.81