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Citizen CL-E321/CL-E331
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Citizen CL-E321/CL-E331

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Compact desktop label printing with quick media changes

The Citizen CL-E321 and CL-E331 combine direct thermal and thermal transfer printing with a compact design. A wide-opening Hi-Lift mechanism and ClickClose closure simplify media and ribbon changes, while Ethernet, USB and Serial connections are included as standard.

Choose the CL-E321 for 203 dpi output at up to 8 ips, or the CL-E331 for 300 dpi detail at up to 6 ips. The CL-E331 suits small part and test tube labels; the CL-E321 supports fast courier and warehouse workflows.

Citizen CL-E321 and CL-E331 desktop label printers

Key Specifications

  • Print method: Direct thermal and thermal transfer
  • Maximum print width: 4 inches (104 mm)
  • Resolution: CL-E321: 203 dpi; CL-E331: 300 dpi
  • Print speed: CL-E321: Up to 8 ips (200 mm/s); CL-E331: Up to 6 ips (150 mm/s)
  • Media and ribbon handling: Media width 1–4.6 inches (25–118 mm); internal rolls up to 5 inches (125 mm), 1-inch core. Ribbons up to 300 m, 1-inch core, ink side out.
  • Connectivity: USB 2.0, RS-232 Serial and 10/100 Ethernet standard; Bluetooth or Wi-Fi on selected options.
  • Duty / application fit: CL-E321: Courier, logistics, manufacturing and healthcare labels; CL-E331: Detailed labels for manufacturing, healthcare, pharmacy and retail
  • Dimensions and weight: 178 × 266 × 173 mm (W × D × H); 2.6 kg
  • Warranty: 2 years on printer

In the Box

  • Listed North American models
    • Printer and AC adapter
    • AC power cord
    • Media shaft and guide
    • Two ribbon shafts and ribbon take-up core
    • USB cable
    • Quick Start Guide and safety instructions
    • Factory-installed cutter (cutter configurations only)

Labels, ribbon, other interface cables and optional accessories are sold separately unless included with the selected configuration.

Compact Printing with Full-Size Ribbons

The CL-E321 and CL-E331 combine a compact desktop design with 300 m ribbon capacity. Wide-opening Hi-Lift access and ClickClose closure simplify label and ribbon loading.

300 dpi for Small Labels

Choose the CL-E331 for 300 dpi output on small-part and test-tube labels. The CL-E321 offers 203 dpi printing when higher print speed takes priority.

Print method / control / memory
Direct thermal and thermal transfer. Flash: 16 MB total, 4 MB available for user; RAM: 32 MB total, 4 MB available for user. Single-button control; CL-E321: one LED and FEED key.
Resolution
CL-E321: 203 dpi; CL-E331: 300 dpi
Maximum Print Speed
CL-E321: up to 8 ips (200 mm/s); CL-E331: up to 6 ips (150 mm/s)
Print Width
Up to 4 in (104 mm)
Media length
CL-E321: 0.25–100 inches (6.35–2540 mm); CL-E331: 0.25–64 inches (6.35–1625.6 mm)
Media type and width
Width: 1–4.6 inches (25–118 mm). Roll or fanfold media; die-cut, continuous or perforated labels, tags and tickets; inside or outside wound.
Media Thickness
63.5–190 μm
Media roll / ribbon
Internal media roll up to 5 inches (125 mm); 1-inch (25 mm) core. Ribbon: up to 300 metres; maximum outside diameter 60 mm; 1-inch (25 mm) core; ink side out; wax, wax/resin or resin.
Media Sensors
CL-E321: gap and reflective black mark; CL-E331: gap, notch and reflective black mark
Interfaces / software
USB 2.0, RS-232 serial and 10/100 Ethernet standard; Bluetooth or Wi-Fi on selected configurations. Emulations: Datamax DMX; Zebra ZPL2; Cross-Emulation (automatic Zebra/Datamax switching); CBI BASIC Interpreter; Eltron EPL2. Drivers and software available free from Citizen website. Barcodes: UCC/EAN, Composite Symbology, GS1-Databar, QR Code, PDF417, CODABAR (NW-7), CODE128, CODE93, CODE39/Code3of9, ITF, EAN-8/JAN-8, EAN-13/JAN-13, UPC-E and UPC-A.
Print Cutter
Factory-installed guillotine cutter on BC models; availability depends on option. Rated life: 300,000 cuts on media 0.06–0.15 mm; 100,000 cuts on media 0.15–0.25 mm.
Dimensions / construction
178 × 266 × 173 mm (W × D × H). Wide-opening Hi-Lift mechanism with ClickClose closure. CL-E321: clamshell mechanism and Hi-Open industrial ABS case; CL-E331: metal Hi-Lift mechanism and vertically opening Hi-Open case.
Weight / compliance
2.6 kg. EMC and safety standards: CE, TUV, UL, FCC and VCCI.
Printer Warranty
Both models: 2 years on printer. CL-E321 printhead: 6 months or 50 km. CL-E331 printhead: 1 year, with 50 km in thermal transfer mode or 30 km in direct thermal mode.
CL-E321 / CL-E331 Windows Printer Driver 11.11.0 (Windows 10/11; Server 2008/2012/2016/2019)
Download
CL-E321 203 DPI Spec Sheet
Download
CL-E321/CL-E331 User Manual
Download
CL-E331 300 DPI Spec Sheet
Download

Shop CL-E321/CL-E331 Models

CL-E321XUBNNA

CL-E321 Thermal Transfer Label Printer, 203 DPI, USB, LAN & Serial, BK

DPI:

203

Color:

Black

Interface:

LAN, USB, Serial

$331.70

CL-E321XUWNNA

CL-E321 Thermal Transfer Label Printer, 203 DPI, USB, LAN & SERIAL, WH

DPI:

203

Interface:

LAN, USB, Serial

Color:

White

$326.78

CL-E321EXXUBBTNA

CL-E321 Thermal Transfer Label Printer, 203 DPI, Bluetooth, USB, Black

DPI:

203

Color:

Black

Interface:

Bluetooth, USB

$404.30

CL-E331XUBNNA

CL-E331 Thermal Transfer Label Printer, 300 DPI, USB, LAN & Serial, Black

DPI:

300

Color:

Black

Interface:

LAN, USB, Serial

$407.60

CL-E321XUBNBCA

CL-E321 Thermal Transfer Label Printer, 203 DPI, USB, LAN & Serial, Label Cutter, Black

DPI:

203

Color:

Black

Interface:

LAN, USB, Serial

$420.80

CL-E321EXXUBWD

CL-E321 Thermal Transfer Label Printer, 203 DPI, LAN, 2.4/5 GHz Wifi, USB, BK

DPI:

203

Color:

Black

Interface:

LAN, WiFi, USB

$517.60

CL-E331EXXUBBTNA

CL-E331 Thermal Transfer Label Printer, 300 DPI, Bluetooth, USB, Black

DPI:

300

Color:

Black

Interface:

Bluetooth, USB

$480.20

CL-E331EXXUBWD

CL-E331 Thermal Transfer Label Printer, 300 DPI, LAN, 2.4/5 GHz Wifi, USB, Black

DPI:

300

Color:

Black

Interface:

LAN, WiFi, USB

$593.51

CL-E331XUBNBCA

CL-E331 Thermal Transfer Label Printer, 300 DPI, USB, LAN & Serial, Label Cutter, Black

DPI:

300

Color:

Black

Interface:

LAN, USB, Serial

$496.71
Have Questions?Call Us at: (800) 241-6264